Are your Inflatables safe?
Silly Jumps only uses Inflatables that are designed with safety in mind. All of our Inflatables are manufactured with breathable fire retardant materials and include safety netting and entry ramps. Our staff is trained to set up the unit in the safest possible manner. If you follow the safety rules provided, these units are considered very safe. All safety rules and guidelines will be reviewed with you prior to use.
How are your Inflatables cleaned?
After every use, our Inflatables and party rental equipment are meticulously vacuumed and cleaned with only safe, non-toxic cleaners.
Is electricity needed?
Yes, electricity is required to continuously power the blower fans. All that is needed is a standard household outlet within 75 feet of the Inflatable. We provide extension cords. We have generators for rent in the event electricity is not available (or within 75 feet).
What surfaces can you set up on?
We are only able to set up on grass or concrete. Sorry, we do not set up on dirt, asphalt, gravel, sand, mulch, rubber mulch or rocks/pebbles.
How much room will I need?
Depending on which unit you rent, the space will vary. Dimensions are listed in the descriptions.
You will need at least 2 feet of free space on all sides of the Inflatable in addition to the dimensions of the Inflatable.
Do you deliver in our area?
At this time Silly Jumps is only able to deliver to the following cities: Rancho Cucamonga/Alta Loma & Upland.
Can I pick up the equipment from your warehouse?
No, sorry. We prefer to deliver all products, so we can set up in a manner that allows riders to play safely, and ensures the product will not be damaged.
What if it rains or there is bad weather?
Any weather-related cancellation (by you or us) will entitle you to a full refund. In the case of rain/high winds upon delivery, the setup crew will determine if it is safe to set up.
What if I need to cancel for reasons other than weather?
If you cancel 7 days prior to the event date, you will be released from any commitment and will not be charged. Orders that are canceled 3-7 days before the event will result in a charge of 25% of the total price. Orders canceled 2 days or less will be charged the full price. Once the unit has been delivered and set up, no refund can be made. If no one is on-site to receive the delivery, the full price will be invoiced and billed.
How far in advance do I need to order?
Rentals are made on a first come, first served, basis. We suggest 3-4 weeks prior to your event. If you do have last minute needs, call us, and we will do our best to assist.
Do I need to make a down payment?
No. Full payment is due at the time of delivery.
What type of payments do you accept?
We accept Cash, Zelle, and Venmo. We accept Business/Organization Checks, but no personal checks.
How do I reserve an Inflatable or party rentals?
Give us a call at (909)999-0001 and we’ll be more than happy to reserve your rental items!